Integration Freshworks + ANT-Logistics

Freshworks is a CRM platform with a range of options for managing sales, marketing, customer service, and more. There is also an IT support module, personnel management and a number of other features. The system was created in 2010 and for 2021 it is used by more than 40,000 companies from around the world. It has its own Freshdesk customer support software, Freshchat online chat module with built-in AI-based chat bots, Freshcaller cloud telephony system, as well as tools for lead generation, email marketing, landing page development, statistics and analytics of various business indicators. etc. More

The ANT-Logistics transport management platform allows logistics companies to reduce the burden on managers with workflow automation solutions. The service is equipped with tools for calculating and planning routes, distributing orders between machines, optimizing costs and calculating profits. When calculating and distributing routes, the system takes into account more than 60 parameters, which allows minimizing risks. All transport movements are also monitored automatically, with constant informing of managers about the completion of deliveries, delays, processing of drivers and other events. More