Integration Intercom + Monday.com

Intercom service specializes in organizing company communication with clients and automating marketing activities and the sales process. The platform has been operating on the market since 2011. Its tools include its own online chat, customizable chat bots, the ability to automatically send messages to customers on a website or in a mobile application, including creating a message chain, options for personalizing messages using customer information, a system for redistributing leads between managers, a flexible system reports and much more. More

CRM-system Monday.com (Work OS) includes more than 200 ready-made templates for various tasks, projects and specializations, as well as visual supertables (more than 30 types of columns). There are a number of tools for managing marketing and creative, sales, deals, orders, and other customer relationships. The system allows you to manage projects, HR management (recruitment and adaptation of personnel), operational activities, display data through Gantt charts, forms, tables, calendars, timeline, kanban boards, etc. There are options for automating routine tasks, more than 40 integrations, online support, cloud file storage and other features. More