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Integration NICE CXone by API

Once we have carried out the integration, you can link NICE CXone to one of 294 available systems in 5 minutes, without programmers.
NICE CXone integration
+294
available systems
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How to integrate NICE CXone and other systems
with ApiX Drive

After we make the integration, you will not need to involve programmers
to integrate NICE CXone with other systems.
Select the online systems to be linked
Specify the actions between systems
Turn on auto-update
The setup will not take more than 5 minutes.
Registration

Automation capabilities NICE CXone
with other systems

Once we have carried out the integration, you will need to configure the rules by which the systems will work.
The NICE CXone will exchange data with other systems according to the specified interval.
Integration NICE CXone with other systems
NICE CXone, available actions after system startup:
  • Information will be available after system startup

F.A.Q. on integration with NICE CXone

How is the integration of NICE CXone carried out?

  • After we carry out the integration with NICE CXone, you will need to register in ApiX-Drive to start using the connector
  • Next, select the service in the web interface you need to integrate with NICE CXone (currently 294 available connectors)
  • Choose what data to transfer from one system to another
  • Turn on auto-update
  • Now the data will be automatically transferred from one system to another.

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate NICE CXone with other systems?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available for NICE CXone?

After we carry out the integration with NICE CXone, integrations with other systems will be available. At the moment 294 integrations.
Information about NICE CXone

NICE Cxone is a cloud-based contact center software to help you serve your customers. Combines multi-channel routing, analytics, workforce optimization, automation and artificial intelligence on the Open Cloud platform. Platform integration allows versatile real-time call monitoring as well as archived monitoring and evaluation. The service enables organizations to provide a good customer experience by acting smarter and more responsive to consumer expectations.

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