Integration UseResponse + Salesmsg

UseResponse is a platform that provides a set of tools for organizing customer or employee feedback. In her arsenal there are several modules for collecting feedback: through a widget on the site, a mobile application, or integration with Jira, Slack, Salesforce and other platforms through the Restful API. UseResponse allows you to create a public or private forum for feedback; a separate tool is the Help Desk support module with multi-channel support and auto-distribution of requests. In addition, the service interface has a knowledge base with the function of creating online documentation and a support chat available through instant messengers. More

The Salesmsg business communication platform provides an extensive set of tools for preparing and conducting SMS campaigns and processing incoming messages. Here you can also create MMS mailings to send media content and delegate chats to employees. The service interface supports an unlimited number of contacts and sending newsletters from different types of numbers, including short, toll-free, local, etc. Other Salesmsg options include loading contact databases from third-party sources, subscriber segmentation, and personalizing messages and media content. An analytics option is also available here for monitoring clicks, conversions and other mailing indicators. More