Integration Chaport by API

Chaport is an online consultant widget for a website. The service has been on the market since 2014. Using the chat widget installed on the site, operators can communicate with customers. At the same time, communication is not interrupted if the operator is offline; for such a case, it is possible to send responses to visitors by e-mail. Chaport allows you not only to answer questions from site visitors, but also has a number of other useful features. The service allows you to communicate via chat with customers who prefer other channels for communication, including VK, Facebook Messenger, Viber and Telegram. It is also available to send auto-invitations to a conversation for site visitors, connect to a group chat and transfer the chat to another operator if necessary. It is also possible to view chats of other operators directly during communication. Other useful features of Chaport include the ability to send files via chat, including images, the option to monitor the printing of the interlocutor and set up quick responses, multilingual chat, collecting information about the visitor, tools for customizing the appearance of the widget, a reporting system for conducted and missed calls, and much more. Chaport offers various integrations with third party applications via API.