Aloware API

Aloware service is a universal online contact center with a wide range of tools for managing calls, SMS mailings, as well as reporting and analytics. Its most important component is a built-in online telephony system with options such as an answering machine, call forwarding, IVR (interactive voice menu), contact database, etc. With Aloware, you can automatically collect contacts from websites and add them to the base for calls and mailings.

The service also offers the option of automating voice mail, SMS / MMS mailings and other work tasks. Separately, it is worth noting the ability to synchronize data in the service database with a number of popular CRMs: Zoho, HubSpot, PipeDrive and others. Also available here are ready-made scripts for calls and SMS mailings, the option to process incoming messages (2-Way Messaging), click-to-call and other tools.

An equally useful Aloware tool is the sales automation functionality, with which you can capture leads, “warm up” them, guide them through the sales funnel and send them automatic mailings. The service offers ready-made solutions for real estate, law, finance and other business areas. You can use it through the web interface, PC program and mobile application.

The presence of the API ( https://support.aloware.com/en/articles/5059415-integrations-and-aloware-api ) makes it possible to develop an integration for linking the Aloware functionality with a number of external systems for automatic instant data exchange between them. However, there is an easier way: use the ApiX-Drive connector service to integrate software in a few minutes without coding skills or specialist support.