Integration ActiveChat + CM.com

The ActiveChat platform includes a service for developing AI-enabled chatbots and a specialized CRM for automating the work of a support service. Its chatbots can be used in various channels of communication with clients: in web chats, instant messengers, social networks and e-mail. They have the ability to self-learn, they can understand the goals and even the emotional state of users for a more accurate selection of cues or options for action. ActiveChat allows you to create AI chatbots without coding skills using a block builder. It is possible to integrate the service with different CRMs, as well as Google Sheets and Calendars. More

Telecom provider CM.com from the Netherlands offers companies and entrepreneurs a package of services in the field of multichannel communication with customers, authentication and verification, as well as accepting online payments. The service allows you to launch marketing campaigns with personalization via an internal interface or SMS API, popular instant messengers and social networks, as well as process incoming and outgoing voice calls and SMS through the cloud telephony module. There are also options for sending RCS mailings and push notifications, as well as accepting online payments and connecting payments via POS terminals, QR payments, payment links, etc. Chatbots, ticketing, OTP passwords, electronic signatures and other tools are available. More