Integration LivePerson by API

The LivePerson platform develops and implements artificial intelligence (AI)-enabled chatbots for various areas and business lines. The main product of the company is an AI-based conversational platform, with which users can run chatbots on websites, mobile applications and other common communication channels: email, SMS, social networks (Twitter), instant messengers (Facebook Messenger). , WeChat, WhatsApp, etc.). LivePerson develops AI-enabled chatbots using the Maven engine, which uses a wide range of innovative technologies. With it, chatbots accurately recognize visitor and user queries, and then provide them with the most relevant response or direct the request to a support agent. An important part of the LivePerson dialog platform is the chat bot constructor, with which you can create conversation scripts using the drag and drop block method. Another feature of the Intent Manager is that it can recognize the intentions and goals of users, and then select answers to their likely questions automatically. The system also helps to analyze key business indicators (sales, marketing, customer support) and use this data when developing chatbots. LivePerson allows you to run both single and multi-channel chatbots with support for multiple communication channels. Ready-made solutions are provided for various business areas, and there are also ample opportunities for integration with external services via API.