- First, you need to register in ApiX-Drive
- Choose what data to transfer from RSS to Freshdesk
- Turn on auto-update
- Now the data will be automatically transferred from RSS to Freshdesk
Integration RSS + Freshdesk
Create integration of RSS and Freshdesk yourself, without programmers
Other available integrations
RSS (154 available connectors)
Freshdesk (245 available connectors)
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Automation capabilities of
RSS and Freshdesk
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from RSS to Freshdesk.
Transmit data at specified intervals from RSS to Freshdesk.
Data source: RSS, available actions:
- Get NOTE (all)
- Get NOTE (new)
Data receiver: Freshdesk, available actions:
- Add REPLY to a ticket
- Update TICKET
- Create CONTACT
- Create TICKET
F.A.Q. on integration of RSS and Freshdesk
How is integration of RSS and Freshdesk carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate RSS with Freshdesk?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside RSS and Freshdesk
Information about RSS
RSS (Really Simply Syndication) is a format for broadcasting text content of sites (news, articles, etc.) on the Internet. It allows sites to maintain an RSS feed (feed) of their updates in the form of a news feed that their users can subscribe to for free. When a news or article is published on the site, all feed subscribers automatically receive an announcement with a link to the full version in their RSS reader. Readers are available as a built-in function in web browsers or standalone applications: desktop, mobile or online services, as well as e-mail newsletters. The RSS format was developed in 1997, and today the latest version is 2.0. More
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
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