Rocket.Chat API

The Rocket.Chat platform helps businesses optimize and automate communications with clients and employees. One of its main modules is devoted to organizing collaboration, both within the company and when interacting with partners/contractors. This module includes tools such as private and group messages, private and public channels, discussions, and audio-video calls. It also allows you to set up and automate workflows, use your search history, share files with colleagues, create and send reports, etc.

Another important module in Rocket.Chat is designed for multichannel communication with clients. For these purposes, a single dashboard is available here that allows you to process incoming/outgoing messages through different channels: Instagram Direct, WhatsApp Business, Facebook Messenger, Twitter, Telegram, online chat, SMS and email newsletters, as well as voice calls. The service makes it possible to interact with the audience 24/7 through a browser, desktop or mobile application.

In addition, Rocket.Chat allows you to automate communication with customers through built-in chatbots and an application supported by artificial intelligence. Ready-made solutions for e-commerce and marketplaces, financial services, medical and educational platforms, etc. are also available here. The platform offers its own chat engine, which can be integrated with third-party sites and systems via API. The documentation for the interface is published at the following link: https://docs.rocket.chat/

With ApiX-Drive, you will be able to launch ready-made Rocket.Chat integration with hundreds of different systems in a couple of minutes in no-code mode, without wasting time and other resources on developing API integration from scratch.