Freshdesk API

We already have a connector api with service Freshdesk! You can connect to our system without wasting time on writing code.
5 minutes after registration, you can start using the available functions without involving programmers. Operation principles see below!
Freshdesk API
+318
available systems

How it works

Our developers have already figured out how the API for the system Freshdesk works and created a new connector. On the same principle, we have created connectors with other online services, we already have more than 200 of them!

Now you do not need to spend time writing program code yourself, you can link 2 or more services through our online interface in a few clicks!

This is how our system works with other systems.
Integration into ApiX-Drive
After registration, you will be able to "connect" more than 200 different online services. Without involving programmers and without programming skills! To get started, just register in 1 click!
Without restrictions
Get a 14-day
trial access

How to integrate Freshdesk and other systems
with ApiX Drive by API

Now you don't need to hire programmers or integrators to automate Freshdesk with other systems.
With ApiX-Drive you can connect and automate these systems in 5 minutes yourself.
Select the online systems to be linked
Specify the actions between systems
Turn on auto-update
The setup will not take more than 5 minutes.

Automation capabilities Freshdesk
with other systems by API

Configure the rules once, according to which the systems will work.
Exchange data between Freshdesk and other systems according to the specified interval
Integration Freshdesk with other systems by API
Data source: Freshdesk, available actions:
  • Get CONTACTS (modified)
  • Get CONTACTS (new)
  • Get TICKETS (modified)
  • Get TICKETS (new)
  • Get TICKETS by stage (new)
Data receiver: Freshdesk, available actions:
  • Add REPLY to a ticket
  • Update TICKET
  • Create CONTACT
  • Create TICKET

F.A.Q. on integration with Freshdesk

How is the integration of Freshdesk carried out?

  • First, you need to register in ApiX-Drive
  • Next, select the service in the web interface you need to integrate with Freshdesk (currently 318 available connectors)
  • Choose what data to transfer from one system to another
  • Turn on auto-update
  • Now the data will be automatically transferred from one system to another.

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Freshdesk with other systems?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available for Freshdesk?

At the moment, we have 318 integrations Freshdesk with other systems
API information for Freshdesk

Freshdesk's helpdesk platform helps SMBs and startups provide customer support. In its interface, options are available for storing and classifying client requests and requests, recording conversations, and processing messages. The platform allows you to combine all channels of communication with customers in a single dashboard, including email, voice calls, social networks and web chats.

Another important tool included with Freshdesk is dedicated to SLA management, with its help companies can effectively solve urgent tasks. The service makes it possible to automate communication with customers by preparing response templates and sending them automatically. In addition, the platform interface has a built-in self-service portal for customers.

Freshdesk allows you to control the execution of tickets using the status system. Also here you can group requests by their importance and add participants to work on them together. The service makes it possible to automatically distribute requests between operators, send email notifications, and implement gamification elements to reward staff. Other features of the system include forums and a knowledge base.

In the list of other Freshdesk tools there is a REST API, the documentation for it is available at the link: https://developers.freshdesk.com/api/ It can be used to integrate the service with third-party systems for automatic data exchange and remote control of a number of functions. Namely, companies, products, groups, accounts, tickets, agents, discussions, contacts, forms, access levels, etc.

API integration development requires programming skills, but with ApiX-Drive you can connect Freshdesk with external software in no-code mode, without any special knowledge or tools.

Are you the owner or developer of a service
that we don’t have?
Find out on what conditions we can implement the integration
with your service on this page