Integration Caspio Cloud Database + Freshdesk

Caspio Cloud Database helps to develop, run and maintain cloud business applications without programming skills, providing a visual drag and drop editor, an integrated database and support for an unlimited number of users. There are opportunities for cloud automation of processes and tasks, data management, optimization of trading operations, interface development and security implementation, as well as online software deployment. Caspio Cloud Database allows you to conduct analytics on KPIs and other targets, and create customized reports. Integrations with Google, Microsoft products, cloud repositories and many other services are also available here. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More