Integration Chatfuel + Freshdesk

Connect Chatfuel and Freshdesk via web interface in 5 minutes, without programmers and special knowledge.
Chatfuel integration
Freshdesk integration

Create integration of Chatfuel and Freshdesk yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Chatfuel and Freshdesk

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Chatfuel to Freshdesk.
Integration of Chatfuel and Freshdesk
Data source: Chatfuel, available actions:
  • Get DATA
Data receiver: Freshdesk, available actions:
  • Add REPLY to a ticket
  • Update TICKET
  • Create CONTACT
  • Create TICKET

F.A.Q. on integration of Chatfuel and Freshdesk

How is integration of Chatfuel and Freshdesk carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Chatfuel to Freshdesk
  • Turn on auto-update
  • Now the data will be automatically transferred from Chatfuel to Freshdesk

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Chatfuel with Freshdesk?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside Chatfuel and Freshdesk
Information about Chatfuel

Chatfuel specializes in creating bots for Facebook Messenger communication. Chatfuel appeared on the market in 2015 and today is considered one of the most popular systems in its niche. The platform allows you to set up automated advertising campaigns through Facebook Messenger, collect leads, organize an automatic sales system, answer the most frequently asked customer questions, and much more. The service offers several tariff plans, including a free one with a limited number of subscribers. More

Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

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