- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to MessageBird
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to MessageBird
Integration Freshdesk + MessageBird
Connect Freshdesk and MessageBird via web interface in 5 minutes, without programmers and special knowledge.
Create integration of Freshdesk and MessageBird yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
MessageBird (163 available connectors)
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Automation capabilities of
Freshdesk and MessageBird
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to MessageBird.
Transmit data at specified intervals from Freshdesk to MessageBird.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: MessageBird, available actions:
- Send SMS
F.A.Q. on integration of Freshdesk and MessageBird
How is integration of Freshdesk and MessageBird carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with MessageBird?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and MessageBird
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about MessageBird
Online platform MessageBird allows you to establish effective multi-channel communication between a business and its customers. For these purposes, it offers a built-in platform for online chat with chatbots, a platform for video chats and video conferencing, an online booking module, tools for organizing marketing campaigns, sending automated messages for online orders and a delivery service. Multi-factor authentication is available via SMS, call, email or WhatsApp. MessageBird supports integration with a number of services, including email, instant messengers, SMS, telephony, social networks, Google products, etc. More
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