Integration Freshdesk + Shopify

Connect Freshdesk and Shopify via web interface in 5 minutes, without programmers and special knowledge.
Freshdesk integration
Shopify integration

Create integration of Freshdesk and Shopify yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Freshdesk and Shopify

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Shopify.
Integration of Freshdesk and Shopify
Data source: Freshdesk, available actions:
  • Get CONTACTS (modified)
  • Get CONTACTS (new)
  • Get TICKETS (modified)
  • Get TICKETS (new)
  • Get TICKETS by stage (new)
Data receiver: Shopify, available actions:
  • Add NOTE to order
  • Update ORDER
  • Create ORDER
  • Create CLIENT

F.A.Q. on integration of Freshdesk and Shopify

How is integration of Freshdesk and Shopify carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Freshdesk to Shopify
  • Turn on auto-update
  • Now the data will be automatically transferred from Freshdesk to Shopify

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Freshdesk with Shopify?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside Freshdesk and Shopify
Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Information about Shopify

Shopify presents software for creating and configuring online stores. Several tariff plans are available to users - from Basic to Advanced, there is also a free period for 14 days. When creating an online store, users use a website builder and have many ready-made templates at their disposal. You can also edit the site yourself, with basic knowledge of HTML and CSS. Users can customize all aspects of the online store, for example, the functioning of the shopping cart, the integration of payment systems for accepting payments, connecting delivery services, and much more. More

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