- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to SMSGlobal
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to SMSGlobal
Integration Freshdesk + SMSGlobal
Create integration of Freshdesk and SMSGlobal yourself, without programmers
Other available integrations
trial access
Automation capabilities of
Freshdesk and SMSGlobal
Transmit data at specified intervals from Freshdesk to SMSGlobal.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Send SMS
F.A.Q. on integration of Freshdesk and SMSGlobal
How is integration of Freshdesk and SMSGlobal carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with SMSGlobal?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Australian online service SMSGlobal offers businesses a range of online marketing and customer communications services. It allows you to carry out bulk SMS messaging and process incoming messages, send SMS via email providers, send one-time (OTP) passwords and use virtual mobile numbers for two-way communication. Also, SMS API and SDK for mobile applications are available here, there are ready-made solutions for integration with HubSpot, Magento, Salesforce and other platforms. A built-in online telephony module for processing incoming / outgoing calls is offered, as well as a database of SMS-mailing templates. More
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