Integration UseResponse + Agile CRM

UseResponse is a platform that provides a set of tools for organizing customer or employee feedback. In her arsenal there are several modules for collecting feedback: through a widget on the site, a mobile application, or integration with Jira, Slack, Salesforce and other platforms through the Restful API. UseResponse allows you to create a public or private forum for feedback; a separate tool is the Help Desk support module with multi-channel support and auto-distribution of requests. In addition, the service interface has a knowledge base with the function of creating online documentation and a support chat available through instant messengers. More

Agile CRM platform provides a wide range of tools for sales automation, marketing and customer service. With its help, you can manage contacts, projects and deals, schedule meetings and coordinate telephony (calls, scripts, voice mail). Agile CRM also helps automate marketing, including email and mobile marketing, as well as LP creation and social media integration. The customer service system as part of the platform has a helpdesk system, a module for organizing feedback, creating a knowledge base, a ticket system and a number of other methods. CRM easily integrates with Twitter, Facebook, Google Apps, LinkedIn, Twilio and other services. More