Integration Calendly + Freshdesk

The free Calendly platform provides scheduling features for individual, round robin, team and group meetings. With its help, you can send notifications and reminders about meetings, add additional time before and after them, set limits on the number of meetings, automatically determine the time zones of the interlocutors. Calendly allows you to manage the number of meeting attendees, bill and accept payments, and track meeting statistics. It is possible to integrate with Google Calendar, Microsoft Outlook, Office 365, Apple iCal, Salesforce, GoToMeeting and other services via API. More

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More