- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Elastic Email
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Elastic Email
Integration Freshdesk + Elastic Email
Create integration of Freshdesk and Elastic Email yourself, without programmers
Other available integrations
trial access
Automation capabilities of
Freshdesk and Elastic Email
Transmit data at specified intervals from Freshdesk to Elastic Email.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Add CONTACT to list
- Send EMAIL
- Send transactional EMAIL
- Create CONTACT
- Delete CONTACT from the list
- Delete CONTACT
F.A.Q. on integration of Freshdesk and Elastic Email
How is integration of Freshdesk and Elastic Email carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with Elastic Email?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Elastic Email is a marketing platform that allows entrepreneurs and marketers to design, personalize, and automate email campaigns. Using the tools of the service, they can create campaigns from scratch or based on templates, send transactional emails, and compare several mailing options using A/B testing. Also, the Elastic Email interface contains a large number of reports and statistics. The platform includes a built-in drag-and-drop newsletter builder that allows you to develop them from scratch or flexibly customize ready-made design templates. More
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