- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Messente
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Messente
Integration Freshdesk + Messente
Create integration of Freshdesk and Messente yourself, without programmers
Other available integrations
trial access
Automation capabilities of
Freshdesk and Messente
Transmit data at specified intervals from Freshdesk to Messente.
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
- Send SMS
F.A.Q. on integration of Freshdesk and Messente
How is integration of Freshdesk and Messente carried out?
How long does the integration take?
How much does it cost to integrate Freshdesk with Messente?
How many integrations are available in Apix-Drive?
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Messente is a telecommunications platform that provides services for organizing bulk SMS messages to subscribers in 190 countries of the world, as well as sending messages through Viber / WhatsApp messengers and other platforms. It supports integration with CRM systems and over 2000 other services through the interface and API. Among its functions are available SMS templates, preview viewing, mailing scheduling, analytics of campaign indicators, delivery reports and other metrics. There is a built-in service of two-factor authentication Verigator, delivery of one-time passwords and PIN-codes via SMS, as well as support for a white list of IP-addresses. More
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