- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to SMSAPI
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to SMSAPI
Integration Freshdesk + SMSAPI
Create integration of Freshdesk and SMSAPI yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
SMSAPI (163 available connectors)
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Automation capabilities of
Freshdesk and SMSAPI
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to SMSAPI.
Transmit data at specified intervals from Freshdesk to SMSAPI.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: SMSAPI, available actions:
- Send SMS
F.A.Q. on integration of Freshdesk and SMSAPI
How is integration of Freshdesk and SMSAPI carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with SMSAPI?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and SMSAPI
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about SMSAPI
The SMSAPI service helps you create, manage, track and automate bulk SMS messages. You can also use it to send different types of media content and short links, set up audience targeting, launch scheduled SMS mailings, add subaccounts, create fast mailings (Fast SMS), use virtual mobile numbers to receive incoming messages. SMSAPI allows you to communicate with the audience via online chat, RCS and WhatsApp, conduct mailings via SMS gateway, filter inactive numbers, support integration with WhatsApp Business API and a number of third-party services (CRM, e-commerce, etc.). More
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