- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Telnyx
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Telnyx
Integration Freshdesk + Telnyx
Create integration of Freshdesk and Telnyx yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Telnyx (163 available connectors)
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Automation capabilities of
Freshdesk and Telnyx
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Telnyx.
Transmit data at specified intervals from Freshdesk to Telnyx.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Telnyx, available actions:
- Send SMS
F.A.Q. on integration of Freshdesk and Telnyx
How is integration of Freshdesk and Telnyx carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Telnyx?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Telnyx
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Telnyx
Telnyx cloud telecom platform provides a set of tools for VoIP telephony, including virtual numbers with codes of more than 100 countries of the world, call routing, call recording, debugging, call control, Branded Calling, WebRTC, SHAKEN / STIR options. Also available here is a module for processing incoming and outgoing SMS and MMS messages, two-factor authentication via API, integration with WhatsApp Business API, FaxAPI, Lookup API, support for international and toll-free numbers, identification services (Caller ID, CNAM), private LTE networks and virtual cross-connections. More
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