Integration Freshdesk + Twitter

Connect Freshdesk and Twitter via web interface in 5 minutes, without programmers and special knowledge.
Freshdesk integration
Twitter integration

Create integration of Freshdesk and Twitter yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Freshdesk and Twitter

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Twitter.
Integration of Freshdesk and Twitter
Data source: Freshdesk, available actions:
  • Get CONTACTS (modified)
  • Get CONTACTS (new)
  • Get TICKETS (modified)
  • Get TICKETS (new)
  • Get TICKETS by stage (new)
Data receiver: Twitter, available actions:
  • Post TWEET
  • Reply to TWEET
  • UNSUBSCRIBE a user
  • FOLLOW user
  • LIKE tweet

F.A.Q. on integration of Freshdesk and Twitter

How is integration of Freshdesk and Twitter carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Freshdesk to Twitter
  • Turn on auto-update
  • Now the data will be automatically transferred from Freshdesk to Twitter

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Freshdesk with Twitter?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside Freshdesk and Twitter
Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

Information about Twitter

Twitter is one of the largest and most popular social networks based on the principle of microblogging. It allows users to post short messages up to 280 characters in length with text, photos, and videos. Also here you can repost other people's tweets (retweet) and mention other users in your tweets. Tweeting and other social networking features are possible through the web interface, desktop and mobile applications, in addition, there is an option to post tweets via SMS. Twitter allows you to group tweets using hashtags (keywords or phrases), and you can also customize your tweet feed by creating follow lists. More

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