Integration Riddle + Freshdesk

Connect Riddle and Freshdesk via web interface in 5 minutes, without programmers and special knowledge.
Riddle integration
Freshdesk integration

Create integration of Riddle and Freshdesk yourself, without programmers

Data source
Data receiver

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Automation capabilities of
Riddle and Freshdesk

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Riddle to Freshdesk.
Integration of Riddle and Freshdesk
Data source: Riddle, available actions:
  • Get DATA
Data receiver: Freshdesk, available actions:
  • Add REPLY to a ticket
  • Update TICKET
  • Create CONTACT
  • Create TICKET

F.A.Q. on integration of Riddle and Freshdesk

How is integration of Riddle and Freshdesk carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from Riddle to Freshdesk
  • Turn on auto-update
  • Now the data will be automatically transferred from Riddle to Freshdesk

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate Riddle with Freshdesk?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside Riddle and Freshdesk
Information about Riddle

The Riddle platform provides functionality for developing tests, competitions and quizzes. It allows marketers to generate original content and gather valuable customer insights. Here you can find quizzes to assess knowledge, personality tests, timed quizzes, giveaways, product recommendations, surveys, etc. The service allows you to develop content without special skills, using a visual no-code editor. It is also possible to organize information using the segmentation option. Riddle guarantees the security of personal data, complying with the GDPR/CCPA. More

Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

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