- First, you need to register in ApiX-Drive
- Choose what data to transfer from Freshdesk to Infobip
- Turn on auto-update
- Now the data will be automatically transferred from Freshdesk to Infobip
Integration Freshdesk + Infobip
Create integration of Freshdesk and Infobip yourself, without programmers
Other available integrations
Freshdesk (245 available connectors)
Infobip (163 available connectors)
Without restrictions
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Automation capabilities of
Freshdesk and Infobip
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from Freshdesk to Infobip.
Transmit data at specified intervals from Freshdesk to Infobip.
Data source: Freshdesk, available actions:
- Get CONTACTS (modified)
- Get CONTACTS (new)
- Get TICKETS (modified)
- Get TICKETS (new)
- Get TICKETS by stage (new)
Data receiver: Infobip, available actions:
- Send SMS
F.A.Q. on integration of Freshdesk and Infobip
How is integration of Freshdesk and Infobip carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate Freshdesk with Infobip?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside Freshdesk and Infobip
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
Information about Infobip
The Infobip online service contains a set of tools for conducting multi-channel communication between a business and its customers. Using them, companies can launch messaging via SMS, email, WhatsApp, Viber, Facebook Messenger, online chat, voice messages and other channels. Infobip provides functionality for personalizing and verifying mailings, as well as creating them from scratch through a visual editor or using a template database. There are also opportunities for creating online chats and chat bots, maintaining a detailed database of contacts and communications in mobile applications. More
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