Integration UseResponse + Freshdesk

Connect UseResponse and Freshdesk via web interface in 5 minutes, without programmers and special knowledge.
UseResponse integration
Freshdesk integration

Create integration of UseResponse and Freshdesk yourself, without programmers

Data source
Data receiver

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Automation capabilities of
UseResponse and Freshdesk

Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from UseResponse to Freshdesk.
Integration of UseResponse and Freshdesk
Data source: UseResponse, available actions:
  • Get DATA
Data receiver: Freshdesk, available actions:
  • Add REPLY to a ticket
  • Update TICKET
  • Create CONTACT
  • Create TICKET

F.A.Q. on integration of UseResponse and Freshdesk

How is integration of UseResponse and Freshdesk carried out?

  • First, you need to register in ApiX-Drive
  • Choose what data to transfer from UseResponse to Freshdesk
  • Turn on auto-update
  • Now the data will be automatically transferred from UseResponse to Freshdesk

How long does the integration take?

Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.

How much does it cost to integrate UseResponse with Freshdesk?

You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .

How many integrations are available in Apix-Drive?

At the moment, we have 268+ integrations beside UseResponse and Freshdesk
Information about UseResponse

UseResponse is a platform that provides a set of tools for organizing customer or employee feedback. In her arsenal there are several modules for collecting feedback: through a widget on the site, a mobile application, or integration with Jira, Slack, Salesforce and other platforms through the Restful API. UseResponse allows you to create a public or private forum for feedback; a separate tool is the Help Desk support module with multi-channel support and auto-distribution of requests. In addition, the service interface has a knowledge base with the function of creating online documentation and a support chat available through instant messengers. More

Information about Freshdesk

The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More

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