- First, you need to register in ApiX-Drive
- Choose what data to transfer from LiveChat to Freshdesk
- Turn on auto-update
- Now the data will be automatically transferred from LiveChat to Freshdesk
Integration LiveChat + Freshdesk
Create integration of LiveChat and Freshdesk yourself, without programmers
Other available integrations
LiveChat (154 available connectors)
Freshdesk (245 available connectors)
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Automation capabilities of
LiveChat and Freshdesk
Configure the rules once, according to which the systems will work.
Transmit data at specified intervals from LiveChat to Freshdesk.
Transmit data at specified intervals from LiveChat to Freshdesk.
Data source: LiveChat, available actions:
- Get DATA
Data receiver: Freshdesk, available actions:
- Add REPLY to a ticket
- Update TICKET
- Create CONTACT
- Create TICKET
F.A.Q. on integration of LiveChat and Freshdesk
How is integration of LiveChat and Freshdesk carried out?
How long does the integration take?
Depending on the system you want to integrate, the setup time may vary from 5 to 30 minutes. On average, it takes 10-15 minutes.
How much does it cost to integrate LiveChat with Freshdesk?
You don't need to pay for the integration, as all the functionality is available at all plans. You pay only for the amount of data transferred from one of your systems to another through our service. If you have a small amount of data per month, you can use a free plan and switch to a paid one, if necessary. More information about plans .
How many integrations are available in Apix-Drive?
At the moment, we have 268+ integrations beside LiveChat and Freshdesk
Information about LiveChat
LiveChat online chat is designed for more effective communication with clients and their advice. The service provides users with the ability to customize both the appearance and the principles of the online consultant. It offers a wide range of tools for creating an online consulting service on a client's website or in his application. You can also communicate with users in LiveChat via Facebook Messenger. The system already has over 170 integrations and is constantly increasing their number. More
Information about Freshdesk
The Freshdesk platform is a helpdesk service that allows you to combine a number of customer interaction channels in its interface: web chat, phone, e-mail and social networks. Here you can save and classify customer requests, assign them different statuses and automatically distribute them among operators. SLA management, forums, knowledge base, control of access levels to applications, creation of their hierarchy and the possibility of team work on them are presented separately. Customers can use the self-service portal, there are also elements of gamification for staff. More
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